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Brian l. Roberts (chairman & ceo ) - david l. Rogers (sevp & cfo)david l. Cohen (evp)booksbroadbandbroadcastcabledigital telephonesatellite livefilm productionhdtvhome security systemhome videointernetmobile communicationpay tvsports managementtheme parks tv productionventure capitalvoip phonexfinitynbcuniversalsky groupcomcast spectacorleisure artsmidco (49 %) comcast corporation (formerly known as american cable systems and comcast holdings), [note 1] headquartered in philadelphia, remains the most established us multinational telecommunications conglomerate.[8] it is the next largest company broadcast and cable television in the world by revenue (after at&t), the largest is the largest pay television company, the largest cable television company and the largest home internet service provider in the united states, and the nation's third largest home phone service provider. It provides services to us private and commercial clients in 40 states and the district of columbia. As the parent company of international media company nbcuniversal, since 2011[10][11][12][13] comcast has been producing feature films for theatrical productions, as well as broadcast and cable television programs. Comcast owns and operates xfinity's residential cable subsidiary, comcast business, a commercial service provider; xfinity mobile, mvno verizon; on-air channels of the national broadcasting network (nbc, telemundo, telexitos and cozi tv); several cable channels (including msnbc, cnbc, usa network, syfy, oxygen, bravo and e!); Film studio universal pictures; streaming service vod peacock; animation studios (dreamworks animation, illumination, universal animation studios) and universal parks & resorts. It also has significant digital distribution assets such as theplatform, which it acquired in 2006; and ad tech company freewheel, which it acquired in 2014. Since october 2018, it has also been the parent company of the sky group.[14] Comcast has been criticized for various reasons. . Its customer satisfaction ratings were among the lowest in the cable industry in 2008–2010. It has violated net neutrality practices in the past, and despite its adherence to a narrow definition of net neutrality,[17] critics advocate a definition that eliminates any distinction between comcast's private network services and the rest of the internet.[18] critics also note the lack of competition in the vast majority of comcast's service industries; in particular, limited competition among cable tv providers.[19] given its bargaining power as a major isp, some suspect it may be using paid peering agreements to unfairly impact end-user connection speeds. Its ownership of both content production (at nbcuniversal) and distribution (as an isp) has raised antitrust concerns. These issues and more led to comcast being named "the worst company in america" by the consumerist in 2010 and 2014.[20][21] Leadership[edit] Comcast is described as a family business.[22] brian l. Roberts, its chairman, president and chief executive officer, is the son of founder ralph j. Roberts (1920–2015). Roberts owns or controls about 1% of all comcast shares, but all class b voting shares, giving him "an indilutable 33% voting rights in the company". Legal expert susan p. Crawford said it gives him "effective control over [comcast's] every move". In 2010, he was one of the highest paid executives in the us with a total salary of approximately $31 million.[24] As of may 17, 2020:[25] Brian l. Roberts, chairman and ceo of comcast- kenneth j. Bacon, former ceo of fannie mae- madeleine c. Bell, president and ceo of children's hospital of philadelphia edward d. Breen (lead independent director), executive chairman and ceo of dupontgerald hassel, former chairman and ceo of the bank of new york mellon- jeffrey honikman, ceo of pepsi-cola bottling- maritza montiel, former vice chairman and ceo of deloitte - asuka nakahara, former cfo of trammell crowdavid s. Nowak, former chairman and ceo of yum!Brandscorporate offices[edit] Comcast is headquartered in philadelphia, pennsylvania with offices in atlanta, detroit, denver, manchester, new hampshire and new york.[ 26] on january 3, 2005, it was announced that it would be the anchor tenant of the new comcast center in downtown philadelphia at 975 feet (297 m), the second tallest skyscraper in pennsylvania. In fall 2018, it completed the 1,121-foot (342 m) comcast technology center, pennsylvania's tallest skyscraper, adjacent to its original headquarters. As of 2019, the company employed 184,000 employees.[28] Employee relations[edit] Comcast is often criticized by the media and its own personnel for lack of honesty in dealing with employees. . In 2014, the verge published an investigative series, including interviews with 150 comcast employees, that explored why the company was so widely criticized by customers, the media, and its own employees. He concluded that comcast's staff suffered from unsound corporate policies: “customer service has been replaced by an obsession with sales; the technical staff is understaffed…the helpdesk is poorly trained and the company suffers from internal fragmentation.” An anonymous comcast call center employee appeared in november 2014 on cracked. Entitled "the five nightmares you experience working for america's worst company", it argued that comcast was obsessed with sales, did not properly train its employees, and concluded that "the system makes good customer service impossible." >Comcast has also earned a reputation as an anti-union agency. The company's training manual states, "comcast does not believe union representation is in the best interests of its employees, customers, or shareholders." A dispute in 2004 with the cwa, a union representing many of comcast's beaverton, oregon office employees, led to allegations that management intimidates workers into attending anti-union rallies and requiring unreasonable disciplinary action against union members. In 2011, comcast was criticized by the writers guild of america for its union policies. In 2009, he was named to cablefax magazine's "top 10 jobs in cable tv" list, citing his "scale, savvy, and vision." Similarly, the philadelphia business journal awarded comcast a silver medal among very large philadelphia companies, while partner organization comcast-spectacor received a gold medal. The boston globe found that comcast was the best place to work in that city in 2009. Employee diversity is also an attribute that comcast scores highly for. In 2008, black enterprise magazine ranked comcast among the top 15 companies for workforce diversity. Comcast was also named the "best workplace of 2014" by the washington post in their annual feature. The human rights campaign ranks comcast a 100 corporate equality index[40] and one of the best places to work for lgbt people[41] Financial performance[edit] The company's book value almost doubled from $8.19 per share in 1999 to $15 per share in 2009. Revenue has grown sixfold from $6 billion in 1999 to almost $36 billion in 2009. The net profit margin increased from 4.2% in 2009. 1999 to 8.4% in 2009, with operating margins up 31% and return on equity doubling to 6.7% over the same period. Between 1999 and 2009, the return on equity almost tripled to 7%.[42] comcast reported a 30% increase in profits in the first quarter of 2012 due to an increase in the number of high-speed internet customers.[43] in february 2014, comcast generated $1.1 billion in first-quarter revenue from the 2014 winter olympics in sochi. As of 2020 [update], comcast is ranked 28th in the fortune 500 largest u.S. Corporations by total revenue. $22.7 billion on an annual revenue of $84.5 billion, up 5.5% from the previous financial cycle. Comcast traded at over $47 per share and had a market capitalization of over $213.4 billion in february 2022. Lobbying and electoral fundraising[edit] With $18.8 million spent in 2013, comcast has the seventh largest lobbying budget of any single company or organization in the united states. Comcast hires several former us congressmen as lobbyists.The national cable and telecommunications association, which has several comcast executives on its board, also represents comcast and other cable companies as the fifth largest lobbying organization in the united states, spending $19.8 million in 2013. Comcast was one of the main supporters of barack obama's presidential election, and comcast vice president david cohen raised over $2.2 million from 2007 to 2012. Many sources describe cohen as a powerful figure in the us government,[66] although he is no longer a registered lobbyist, as the time he spends lobbying falls short of the 20% that would require official registration.[67] comcast's pac, comcast corporation and nbcuniversal's political action committee, is one of the largest pacs in the us, raising approximately $3.7 million from 2011 to 2012 for campaigns of various candidates for office in the us federal government. Comcast is also a major sponsor of the national cable and telecommunications television association's political action committee, which raised $2.6 million between 2011 and 2012.[69][70] comcast has spent the most money of any organization supporting the stop online piracy and protect ip bills, spending approximately $5 million lobbying for their passage.[71] Comcast also supports lobbying and pacs at the regional level by supporting organizations such as the tennessee cable telecommunications association[72] and the washington pac broadband association[73]. Comcast and other cable companies have lobbied state governments to pass legislation to restrict or prohibit individual cities from offering public broadband service. A total of 20 u.S. States have implemented municipal restrictions on broadband to varying degrees.[75] In 2020, the republican association of attorneys general's association fundraising division, according to the documented watchdog group, which has been proven to provide funding for the save america march that resulted in the attack on the us capitol on january 6, 2021.[76] Philanthropy[edit] Comcast offers low-cost internet and cable services to schools, subsidized by regular broadband consumers through the us government's e-rate program.[77] critics point out that many of the strongest supporters of comcast's business deals have received significant funding from the comcast foundation. However, it is important to note that for many years comcast relied on subsidiaries to fund charitable activities. American cable systems[edit] In 1963, ralph j. Roberts, along with two of his business partners, daniel aaron [79] and julian a. Brodsky, acquired american cable systems [80] as a corporate arm of their parent company, jerrold electronics, for $500,000. At the time, american cable was a small cable operator in tupelo, mississippi with five channels and 12,000 customers. In 1965, american cable systems acquired storecast corporation of america, a marketing firm specializing in grocery placement in supermarkets. In 1968, american cable systems acquired its first franchise of muzak, a brand of background music played in retail stores. Storecast was a client of muzak.[83] Comcast[edit] The company was re-registered in pennsylvania in 1969 under the new name comcast. Corporation.[80] comcast's initial public offering took place on june 29, 1972 with a market capitalization of us$3,010,000. In 1977, hbo was first launched on the comcast system with 20,000 customers in western pennsylvania with a five-day free preview providing 15% subscriptions. In 1986, comcast bought 26% of broadcaster group w cable, doubling its subscriber base to 1 million. That same year, comcast invested $380 million in qvc. In 1988, comcast was able to buy a 50% stake in sci holdings in a joint deal with tele-communications inc. Comcast also acquired american cellular network corporation in 1988 for $230 million, the first time it had become a mobile carrier. +>In february 1990, ralph roberts' son, brian l. Roberts, succeeded his father as president of comcast.[90] two years later, comcast cellular's mobile division acquired a majority stake in metrophone, metromedia's cell phone business in philadelphia. By 1994, comcast owned a 50% stake in cable communications company garden state cable, which served about 195,000 subscribers by that year.That same year, comcast became the third largest cable television operator in the united states, with approximately 3.5 million subscribers, after purchasing maclean-hunter's us division for $1.27 billion. Comcast grew to 4.3 million subscribers the following year with the purchase of cable operator ew scripps company for $1.575 billion. With his participation in the launch of @home network.[95] also in 1996, comcast formed comcast spectacor, which became the owner of the philadelphia flyers. In 1997, microsoft invested $1 billion in comcast and the company launched its digital television service. In the same year, in partnership with disney, comcast received a 50.1% majority stake in e! Entertainment[80] by december 31, 1997, it was available in philadelphia, detroit, baltimore, orange county, california, sarasota, and union, new jersey. Jones intercable inc. With 1 million customers and a stake in prime communications with 430,000 subscribers. In february 1998, comcast sold its uk division to ntl for us$600 million, along with the division's $397 million debt. In 1999, comcast sold comcast cellular to sbc communications for $400 million, freeing them from a $1.27 billion debt.[98] also in 1999, comcast acquired greater philadelphia cablevision[99] and launched comcast university, as well as comcast interactive capital group.[80] In november 1999, comcast acquired lenfest communications, which at that time were the ninth largest cable television operator and the largest operator in the philadelphia area. This solidified comcast's control over the entire philadelphia region and brought them an estimated 1.3 million additional cable television subscribers. The lenfest purchase also bought comcast the remaining 50% stake in cable operator garden state communications, a company half of which comcast had already owned in partnership with lenfest for years. Comcast quickly replaced the 10-year-old general manager of garden state with its own leader, and eventually garden state ceased operations under its own name and was fully merged with comcast corporation. (2001 to present)[edit] In 2001, comcast announced that it had acquired the assets of then-largest cable television operator, at&t broadband, for $44.50. Billion[104] the proposed name for the combined company was "at&t comcast", but the companies ultimately decided to keep only the comcast name. In 2002, comcast acquired all of the assets of at&t broadband, making comcast the largest cable television company in the us with over 22 million subscribers. This prompted comcast to start selling ads (using at&t's work), which would later be renamed comcast spotlight and now be known as the comcast company. As part of this acquisition, comcast also acquired the national digital television center in centennial, colorado as a wholly owned subsidiary, now known as comcast media center. In 2003, comcast became one of the first investors in the golf channel. After excite@home went bankrupt in october 2001, comcast took over direct-to-consumer internet service in january 2002. February 11, 2004 comcast announced $54 billion offer for the walt. Disney company, including taking on $12 billion of disney's debt. The deal would make comcast the largest media conglomerate in the world. However, after disney's rejection and an uncertain investor response, the offer was dropped in april. In 2004, comcast sold its qvc shares to liberty media for $7.9 billion. April 8, 2005, the partnership between comcast and sony pictures entertainment completed the acquisition of its sister studio united artists and created an additional outlet for distribution of mgm/ua material via cable and the internet. On october 31, 2005, comcast officially announced that it had acquired susquehanna communications, a cable television and broadband provider in south central pennsylvania and a division of the former susquehanna pfaltzgraff, for $775 million in cash. Comcast previously owned approximately 30% of susquehanna communications through its lenfest subsidiary. In december 2005, comcast announced the formation of comcast interactive media, a new online media division. In july 2006, comcast acquired seattle-based software company theplatform.[117] this represented the entry into a new line of business selling software, allowing companies to manage their web (and ip-based) publishing. April 3, 2007comcast announced that it will acquire cable systems owned and operated by patriot media, a privately held company owned by cable television veteran steven j. Simmons, spectrum equity investors and spire capital, which served approximately 81,000 video subscribers for $483 million.[118] Comcast announced in may 2007[119] and launched in september 2008 a toolbar called smartzone that allowed users to perform mobile functions on the web.[120] there was also cloudmark anti-spam and phishing protection and trend micro antivirus.[119] the address book is comcast's plaxo software.[119] In may 2008, comcast acquired plaxo for $150-170 million.[121] Comcast received worst consumer company in america award (golden cal) in 2010. A golden trophy in the form of a pile of human feces was delivered to comcast corporation headquarters to commemorate the unrivaled level of hostility emanating from their customer base towards their business. Comcast responded immediately, publicly acknowledging the dubious award and citing ongoing efforts to improve customer service. One attempt to change this is a new app called tech eta, which lets customers know exactly when a technician will arrive.[124] Buying adelphia[edit] In april 2005, comcast and time warner cable announced plans to buy the assets of bankrupt adelphia cable. The two companies paid a total of $17.6 billion in the deal, which was completed in the second quarter of 2006 after the us federal communications commission (fcc) completed a seven-month investigation without objection. Time warner cable became the second largest cable tv provider in the us after comcast. As part of the deal, time warner cable and comcast swapped existing subscribers to combine them into larger geographic clusters. A 50/50 partnership that controlled systems in the houston, southwest texas, san antonio, and kansas city markets under the time warner cable brand. After the dissolution, comcast received the houston system, while time warner kept the rest. On january 1, 2007, comcast officially took control of the houston system, but continued to operate under the time warner cable brand until june 19, 2007. In late september 2009, media began reporting that comcast negotiated the purchase of nbc universal. Comcast initially denied the rumors, while nbc did not comment on them. However, on october 1, cnbc itself reported that general electric was considering spinning off nbc universal into a separate company that would merge the nbc television network and its cable resources such as usa network, syfy and msnbc, as well as universal studios, with comcast content. Resources. Ge will retain 49% control of the new company, while comcast will own 51%. Vivendi, which owns 20%, will have to sell its stake to ge. It was reported that under the current deal with ge, this will happen in november or december. It was also reported that time warner would be interested in bidding, as long as ceo jeffrey l. Beukes did not expressly deny interest, [135] leaving comcast as the sole bidder. On november 1, 2009, the new york times reported that comcast was close to a deal to buy nbc universal and that a formal announcement could be made sometime next week. The preliminary agreement was concluded on december 1[137]. The parties announced that on december 3, comcast would buy a 51% controlling interest in nbc universal, including universal pictures, for $6.5 billion in cash and $7.3 billion in programming. 140] ge will take over the remaining 49% stake in nbc universal, using $5.8 billion to buy vivendi's 20% minority stake in nbc universal. On january 18, 2011, the fcc approved the deal by a vote of 4 to 1. The deal was completed on january 28, 2011.[143][144] in december 2012, comcast adopted a new corporate logo that includes the nbc peacock logo, signifying that it owns the broadcaster. On february 12, 2013, comcast announced that it would acquire general electric's remaining 49% stake in nbcuniversal in an approximately $16.7 billion deal. The acquisition was completed on march 19, 2013.[149][13] Comcast reported third quarter 2020 net income fell 37% to $2.02 billion from $3.22 billion dollars in the previous year. Due in part to covid-19 capacity restrictions at theme parks such as universal studios and movie theaters, with revenues down 4.8 percent. As their theme park in california has been closed since march 2020 and seating capacity is limited in florida and japan, the company has been forced to lay off a number of its employees; their theme park revenue fell 81% to $311m from $1.63b in 2019.[150] Time warner cable's failed purchase[edit] On february 12, 2014, the los angeles times reported that comcast was seeking to acquire time warner cable in as part of a $45.2 billion deal. On february 13, it was reported that time warner cable had agreed to the acquisition. This was to add several metropolitan areas to comcast's portfolio, such as new york, los angeles, dallas-fort worth, cleveland, columbus, cincinnati, charlotte, san diego and san antonio. Time warner cable and comcast were aiming to merge into one company by the end of 2014, and both praised the deal, highlighting the increased capabilities of the interconnected telecommunications network, as well as "providing operational efficiency and economies of scale." +>In 2014, critics expressed concern that the deal would give comcast more bargaining power in a number of areas, including rebroadcast fees[155] and peering agreements with isps[156]. In 2013, critics pointed out that tom wheeler, head of the fcc, which is due to approve the deal, is the former head of both the largest cable lobby organization, the national cable and telecommunications association, and the largest wireless lobby, the ctia - wireless association. According to politico, comcast has "donated to almost every member of congress who had a hand in regulating it." United states. The senate judiciary committee held hearings on the deal on april 9, 2014[160]. The house judiciary committee scheduled its own hearing.[161] on march 6, 2014, the u.S. Department of justice antitrust division confirmed that it was investigating the deal.[162] in march 2014, division chairman william baer recused himself because he was involved in comcast's previous acquisition of nbcuniversal. Several state attorneys general have expressed support for the federal investigation.[164] on april 24, 2015, jonathan sallet, fcc general counsel, explained that he was going to recommend an alj hearing, which is tantamount to a deal breaker.[165] In august 2015, comcast announced speeding up internet access for low-income customers from 5 megabits per second (mbps) to 10 mbps, providing free wireless routers, and piloting an initiative to expand internet access for low-income seniors. .[166] in september of that year, comcast also launched watchable, a competitor to youtube. Variety saw the move as an attempt to appeal to the cord-cutting market. 168][169] deal closed on august 22, 2016; dreamworks animation has been integrated into nbcuniversal film and entertainment as part of universal pictures. Universal pictures has taken over the distribution of dreamworks animation films, starting with how to train your dragon: the hidden world in 2019, following the expiration of dreamworks animation's contract with 20th century fox. Cellular[ edit] In september 2016, comcast confirmed that it had partnered with verizon wireless to launch the cellular network as an mvno. The new service, described as "a product integrated with wi-fi and mvno", was due to launch in mid-2017.[171] the partnership and the addition of wireless will allow comcast to offer four services. Including the comcast home security offering, customers now have a 5x play option. The service was officially announced on april 6, 2017 under the name xfinity mobile. On november 16, 2017, it was reported that comcast attempted to acquire 21st century fox after it was revealed 10 days earlier that the walt disney company was in talks with fox to acquire the same assets. Like disney, the deal included 20th century fox film and television studios, cable entertainment and satellite networks including fx networks, national geographic partners, fox sports networks, and international channels such as star india. It will not include the fox broadcasting company, fox television stations, fox sports and fox news divisions, which will be spun off into a new independent company[176] which will later be known as fox corporation upon launch in 2019. However, on december 11, 2017, comcast formally withdrew the offer, stating that "we never had the level of interaction needed to make a final offer."[177] on december 14, disney officially confirmed its acquisition of 21st century fox for $52.4 billion in stock, pending review by the u.S. Department of justice antitrust division.[178] February 5, 2018 claims that, despite the disney-fox deal, comcast considered outbidding disney by $52.4 billion following the merger of at&t and time warner after the justice department's antitrust division filed a lawsuit on november 20, 2017 to block the merger. February 27, 2018 comcast offered to acquire 61% of sky plc at £12.50 per person. R-share, approximately £22.1 billion. 21st century fox, which owns a 39% stake in sky, had previously turned down a us$60 billion acquisition offer from comcast in favor of a deal with disney due to competition concerns. Nbcuniversal ceo steve burke said the purchase of sky would roughly double its presence in english-speaking markets and provide synergies between nbcuniversal's and sky's respective networks and studios. Fox stated that it "remains committed to the recommended cash offer for sky" and that comcast has not yet made a "solid offer". April 12, the acquisitions and mergers board ruled that disney was to acquire all of sky within 28 days of the complete acquisition of fox, unless the latter's acquisition was completed by the time of the merger or if comcast's counteroffer was not was taken. On april 25, 2018, comcast filed a formal counterbid to acquire sky plc, offering £12.50 per share; sky subsequently withdrew its recommendation on the fox proposal. May 7, 2018 comcast announced a potential offer against disney's efforts to acquire fox after talking to investment banks for $60. Billion dollar cash offer pending approval of at&t-time warner merger.[185] eight days later, several fox investors expressed interest in signing a deal with comcast due to their all-cash offer, as opposed to disney's $52.4 billion stock offer. Then, on june 5, 2018, culture secretary matt hancock approved the respective proposals from 21st century fox and comcast to acquire sky plc. Fox's offer is contingent on the sale of sky news. Eight days later, comcast officially announced a $65 billion counteroffer to acquire the assets of 21st century fox that disney had offered to buy.[189] sky, citing that their current holdings in europe would have a limited impact on competition. Comcast included a 10-year commitment to operate and fund sky news, similar to disney's offer. On june 19, 2018, disney formally agreed to acquire sky news as part of fox's proposed bid, with a commitment to increase annual funding from £90 million to £100 million over 15 years.[193] However, june 20, 2018 disney and fox announced that they have amended their previous merger agreement, increasing disney's offer to $71.3 billion (up 10% from comcast's $65 billion offer) and also offering shareholders a cash draw option money instead of shares. On june 27, the united states department of justice granted disney antitrust clearance subject to the sale of 22 fox regional sports channels, which the company agreed to. The following day, disney and fox shareholders scheduled july 27, 2018 as a voting day for the sale of fox's property to disney, giving comcast enough time to make a higher counteroffer for fox's assets. /+>On july 11, 2018, 21st century fox raised its purchase price for sky plc assets to $32.5 billion at $18.57 per share. In response, comcast increased its bid to $34 billion and $19.5 per share. At the same time, the british government gave fox permission to buy sky. On july 18, 2018, bloomberg reported that sky's board of directors had set july 27, 2018 as the date shareholders would vote to sell sky's property.[200] However, on july 12, 2018, the department of the ministry of justice filed an appeal in the district court of the district of columbia to overturn the district court's decision that at&t acquired time warner (now renamed warnermedia). While analysts say the justice department's chances of winning are slim, they say it is "the final nail in the coffin of comcast's pursuit of fox. This is a clear gift from disney." The next day, at&t ceo randall stevenson was interviewed by cnbc about comcast's fox bid: "it probably can't do anything about it. You are in a situation where two organizations are trading for an asset, and this kind of action can obviously affect the outcome of these actions. ."[202] On july 16, 2018, cnbc reported that comcast was unlikely to continue the trade war to acquire fox from disney in favor of sky.[203] three days later, comcast officially announced that abandons its bid for fox assets to focus on its bid for sky comcast ceo brian l. Roberts said: “i would like to congratulate bob iger and the disney team, and thank the murdoch and fox family for creating such a desirable and respected company eight days later, 21st century.Fox shareholders agreed to sell most of their assets to disney for $71.3 billion. The sale covers most of 21cf's entertainment assets, including 20th century fox, fx networks and national geographic partners. September 22, 2018 sky plc bid up to $40 billion, or 22.57 dollars per share. On september 25, 2018, comcast bought a 30% stake in sky plc. The next day, september 26, 2018, fox, with the consent of its buyer, sold its 39% stake in comcast in exchange for $15 billion in cash. In october 2018, comcast later acquired the rest of sky's shares and the company was delisted in november. The merger was completed on november 7, 2018, when the company was delisted after becoming a wholly owned subsidiary and division of comcast. - An israeli startup is developing technology that authenticates wireless devices and can help prevent hacking, for around $50 million. Following the acquisition, comcast announced the opening of its first development center in israel.[209] Divisions and subsidiaries[edit] Comcast cable (xfinity )[edit ] Comcast cable, known as xfinity, provides cable tv, broadband internet access and home phone services. Comcast cable also provides similar services to smbs through its comcast business brand and to fortune 1000 companies through its comcast enterprise brand.[210] Nbcuniversal[edit] Comcast supplies third-party tv content to its customers and also produces its own proprietary content for both subscribers and customers of other competing tv services. Comcast programs wholly or partly owned by comcast include comcast newsmakers, comcast sportsnet, sportsnet new york, mlb network, the golf channel, syfy, and usa network. On may 19, 2009, disney and espn announced an agreement allowing comcast corporation to carry the espnu and espn3 channels.[211] Comcast's content networks and assets also include e Oxygen, golf channel, nbcsn , universal kids, bravo, and nbc regional sports networks. When comcast acquired a majority stake in nbcuniversal, a significant number of cable networks were added to the list. Comcast's deal with the nhl obliges them to create the us version of the nhl network, which launched in october 2007. Comcast also operates local channels in some markets, such as comcast television in detroit, comcast network in philadelphia and the mid-atlantic regions (formerly cn8) and comcast entertainment television in denver and parts of utah. They mainly broadcast local programs and sports (including, in some cases, serving as an additional channel for local regional sports networks). Dreamworks animation[edit] On august 22, 2016, nbcuniversal bought dreamworks animation along with its core intellectual property including shrek, how to train your dragon, kung fu panda, trolls and madagascar, as well as big idea entertainment, who owns the famous christian direct-to-video animation computer. Veggietales franchise.[212][213][214][215] Sky group[edit] Comcast offers any of its own and third-party television programs through sky which use the satellite distribution system for their customers and subscribers in several european countries such as the uk, ireland, germany, austria, switzerland, italy and spain. It is europe's largest media company and pay tv broadcaster by revenue (as of 2018 [update]),[216] with 23 million subscribers and more than 31,000 employees as of 2019[217][218] Prior to november 2018, sky was owned by 21st century fox through a 39.14% majority stake;[219] december 9, 2016, after news corporation's previous attempt, which was affected by the news international phone hacking scandal, 21st century fox announced that it had agreed to buy the remainder of sky, pending government approval. However, after a bidding war involving disney (which in turn acquired the majority of 21st century fox's assets), comcast acquired all of sky in 2018 for £17.28 a share. Xumo[edit] Xumo is an ad-supported free streaming television (fast) service that comcast acquired on february 25, 2020 for an undisclosed amount. The service operates as a business under the comcast cable division. Comcast planned to position the service as a complement to its peacock premium streaming service (as well as competing with viacomcbs' pluto tv and fox corporation's tubi) and leverage its streaming technology as well as partnerships with smart tv manufacturers.[221][222] On october 19, 2021, comcast announced "xclass tv", a line of smart tvs manufactured by hisense that will run on the x1 software platform used by its cable. [223] In april 2022, comcast and charter communications announced that they would form a joint venture to build a "next generation streaming platform", with comcast providing its xfinity flex, xclass. Tv and xumo.[224][225][226] in november 2022, comcast and charter announced that the joint venture would use the xumo name, with xfinity flex, xumo, and xclasstv rebranded as xumo stream box, xumo play, and xumo tv, respectively.[227] Professional sports[edit] In 1996, comcast bought a majority stake in spectacor from company founder ed snyder.[228] comcast spectacor's assets now include the philadelphia flyers nhl hockey team and their home arena in philadelphia. A few years later, comcast became the majority owner of comcast sportsnet, as well as golf channel and nbcsn (formerly outdoor life network, then versus). In 2002, comcast paid the university of maryland $25 million for the right to name the rights to a new basketball arena built on the college park campus, the xfinity center. Prior to its rebranding as comcast's cable subsidiary, xfinity center was known as the comcast center from its opening in 2002 until july 2014. Comcast became a tier 2 nascar series sponsor, renaming it the nascar xfinity series in 2015. Criticism and controversy[edit] In 2004 and 2007, the study the american customer satisfaction index (acsi) showed that comcast has the worst customer satisfaction rating of any company or government agency in the world. Country, including the internal revenue service. Acsi indicates that nearly half of all cable television customers (regardless of company) have registered complaints, and that the cable industry is the only industry that scores less than 60 on the acsi.[229] comcast's acsi customer service rating shows that the company's customer service level has not improved since surveys began in 2001. Poll analysis shows that “comcast is one of the companies with the lowest score in acsi. Since customer satisfaction has decreased by 7%. Revenue increased by 12% last year.” Acsi's analysis also resolves this controversy, stating that “such pricing power is usually accompanied by some level of monopoly protection, and most cable companies have little local competition. It also means that a cable company can do well financially even if its customers aren't particularly satisfied." The consumerist's annual consumer blog competition, which conducts a series of reader polls to determine the least popular company in america. Comcast was awarded this honor for the second time, the first time in 2010.[232] Comcast spends millions of dollars annually on lobbying.[233][234] comcast is hiring the spouses, sons and daughters of mayors, councillors, commissioners and other officials to ensure its continued preferential distribution in the market. F" for his corporate governance practices in 2010 by the corporate library, an independent shareholder research organization. According to the corporate library, the ability of comcast's board of directors to exercise oversight and oversight of governance was severely undermined (at least in 2010) by the fact that some of the directors either worked for the company or had business ties with it (which left them vulnerable to pressure from management), and a third of the directors were over the age of 70. According to the wall street journal, nearly two-thirds of comcast's corporate jet flights cost $40 million in business travel related to the nbcu acquisition went to ceo brian roberts' private homes or resorts.[238] August 1, 2016 washington state attorney general bob ferguson filed a lawsuit against comcast corporation in king county superior court, alleging that the company's own documents reveal the scheme deliberately defrauding their customers in order to increase their profits by tens of millions of dollars. Dollars.[239] the fcc fined comcast $2.3 million after it found the company was charging customers for unordered services and equipment. More than a thousand customers have filed complaints about these unprecedented charges on their accounts. In addition, many customers have reported inappropriate insults and interrogations by customer service representatives. Comcast executive vice president david cohen acknowledged that the company needs to improve customer service. Format 720p60. "Official employees belong to several comcast teams: product, support, leadership."Claims, based on data from speedtest.Net, that it has "the fastest internet in america", stating that "ookla data only showed that xfinity consumers who took advantage of the free tests offered on the speedtest.Net website subscribed to service levels with faster download speeds than verizon fios consumers who took advantage of testing." They were also ordered to stop using the claim that the company offers “the fastest home wi-fi,” which was poorly substantiated.[242] December 21, 2018, minnesota. Attorney general laurie swanson filed suit against comcast in hennepin county over allegations that the company charged customers for cable packages, added home security, service protection plans, modems, and other equipment to customers' accounts without their consent, and failed to give customers prepaid $200 visa cards they promised to give out if customers kept track of their monthly bills in their ads for 90 days. On january 25, 2020, the lawsuit was settled, with comcast ordered to refund 15,600 customers and write off the debts of 16,000 other customers. Comcast was also ordered to disclose the full amounts that customers would pay to use their services in their advertisements. To support the acc network, prompting some customers to consider cutting the cord or changing providers. Forbes magazine criticized the decision not to support a college sports network as a violation of a fundamental marketing principle: "never give your customers a reason to switch."[247] north carolina gov. Roy cooper asked comcast and at&t to provide the network, after which at&t did so for its cable service. U-verse.[246][248] In june 2021, the supreme court denied comcast's petition to review viamedia, inc.'S antitrust lawsuit. After the biden administration recommended not to consider it.[249] Comcast reported total co2e emissions (direct + indirect) for the twelve months ended december 31, 2020 at 2,291 thousand tons (-249 /-9.8% y/y).[250] ^ Prior to the merger of at&t in 2001, the parent company was comcast holdings corporation. Comcast holdings corporation now refers to a subsidiary of comcast corporation rather than the parent company (see bloomberg profile on comcast holdings corporation). Technically, the current parent company was founded on december 7, 2001 as cab holdings corporation, which changed its name to at&t comcast corporation before finally adopting the comcast corporation name (see: november 2002 form 8k/a , archived march 25, 2014, at the wayback machine and s-4 november 2002 archived march 25, 2014, at the wayback machine) links [edit] ^ "Comcast deals for disney". Retrieved november 5, 2016 ^ "cmcsk:us". Bloomberg news. Retrieved november 5, 2016. ^ "Archived copy." Archived from the original on july 18, 2018. Retrieved november 28, 2018. Cite web: cs1 maint: archived copy as title (link) ^ "archived copy" (pdf). Update.Comcast.Com. Archived from the original (pdf) on september 6, 2019. Retrieved january 17, 2022 citation site: cs1 maint: archived copy as title (link) ^ ifm - comcast/nbcuniversal, llc. Institute for media and communication policy mediadb.Eu (undated). Retrieved june 11, 2015. ^ "People: comcast corp (cmcsa.Oq)". Reuters. 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